For small businesses / Custom
Custom builds and integrations
Front office and back office systems built to the way your business runs
When a plan or a standard workflow does not fit, I design the system around your process, connect it to the software you already run, and can stay on to operate it for you.
Starting at
$5,000
Custom builds start from $5,000. Ongoing operation is quoted with the build.
Owners ask for this when
They run several locations or several providers, each with its own calendar and phone line.
Their process has steps a standard tool does not cover, such as quoting, dispatch or intake paperwork.
They want one partner to run the front office and the back office, and one report on both.
Front office
Everything a customer touches
Phones, chat, WhatsApp and web forms answered
Booking, reminders and rescheduling
Quotes followed up until there is an answer
Reviews, social content and campaigns
Back office
Everything that happens after the booking
CRM and pipeline kept clean and current
Job, dispatch and intake details passed to the right person
Invoices, documents and email handled without retyping
One monthly report across calls, leads, jobs and marketing
How custom work runs
1
We start with the outcome you want, and I map how the work moves through your business today.
2
I list the workflows needed to get there and check which of your current tools can carry them.
3
You approve a written plan with phases, a price for each phase and who signs off.
4
I build one phase at a time and connect it to the software you already run.
5
Each phase is tested against real cases and walked through with your team.
6
I hand it over with documentation, or keep operating it for you month to month.
What custom work covers
Custom AI agents built for one job in your business
Multi-location and multi-provider setups
Integrations with the software you already run
Back office systems for intake, dispatch and documents
Hands-on onboarding for your team
Operations consulting for your trade
Where this comes from
Before CrewStack I spent 15+ years leading enterprise software rollouts and integrations, for customers including Walmart, Microsoft, HP and Roblox. Custom work for a small business follows the same discipline at a smaller scale.
Describe the process you want off your plate
On a 30-minute call I will tell you whether a plan covers it or whether it needs a custom build, and what the first phase would be.